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Business Operations Associate Manager

A leading IT Company, is looking for a Business Operations Associate Manager.

  • He/She will have to develop domain and analytics expertise to deliver business value to the client.
  • Utilize broad set of analytical/statistical tools and techniques to improve client's processes.
  • Provide quantitative and qualitative strategic business insight, aid decision making to maximize revenue, reduce costs, and optimize processes using Six Sigma, Kaizen and Lean methodologies.
  • Identify, recommend, and implement improvements to client's business processes to enhance shareholder value.

Key Responsibilities:

  • Provide inputs to the existing client business model to help identify opportunities and savings
  • Offer functional expertise to key processes, products and solutions
  • Manage multiple projects, utilizing Project Management Professional (PMP) skills
  • Apply and use fundamentals of statistical data analysis tools as required
  • Assist the decision-making processes for various business needs
  • Apply core management skills such as organizing and planning
  • Support business and functional team(s) to achieve analytics/quality related objectives
  • Provide support for continuous improvement programs like six sigma across various functions to create and enhance value to clients
  • Design and develop business models to analyze client data and provide meaningful business insights
  • Work with client and client organization to resolve disputes faster
  • Perform credit check analysis, credit rating and validation for customers using financial ratios
  • Provide analysis to deliver Gen 4 business outcomes to client, in quantifiable terms

Skills and proficiency:

  • Proficient in Account Management
  • Communication Management
  • Well versed in Cost Management
  • Excellent in Customer Interaction
  • Efficient in problem solving and escalation management
  • Outstanding in Program and Project management

Educational background:

  • Bachelor's Degree/ Postgraduate degree in Accounting/Finance/ Business Management/ Business
  • Administration OR a related field